| 源码简介： |
本系统运用现代化的技术，为中小型企业提供现代化的管理手段，提高企业产品信息的收集、处理能力，联动及反映能力，为各级领导和管理人员提供准确、及时的分析数据，提高管理的科学性和工作效率，促进企业管理工作合理化、规范化、系统化。本系统主要实现以下目标： 系统采用人机交互的方式，界面美观友好，信息查询灵活、方便，数据存储安全可靠。 对用户输入的数据，进行严格的数据检验，尽可能的避免人为错误。 客户在拨打企业电话客服时，系统会自动接收、识别并记录来电的主叫号码并显示相应的客户信息。 客户电话打入时系统自动播放已设定好的欢迎词。 用户在拨打企业电话客服后，系统会进行自动语音引导，客户通过按键选择，从而可以听到预先设置好的语音咨讯，如企业简介、信息、最新产品等……。所有咨讯信息通过按键即可获得。 外线电话转接到座席电话功能，使来电者可以根据系统提示，转入人工服务，与座席人员直接进行交流。 座席电话转接到座席电话功能。-The system uses modern technology, modern management tools for small and medium-sized enterprises, enterprise product information collection, processing power, linkage and reflect the ability to provide accurate and timely analysis of data for all levels of leadership and management, improve managementand work efficiency, promote enterprise management rationalization, standardization, systematic. This system is mainly to achieve the following objectives: system uses human-computer interaction, user-friendly and beautiful, and information inquiries, flexible, convenient, safe and reliable data storage. strict data validation, the data entered by the user, as much as possible to avoid human error. customers call corporate telephone customer service, the system will automatically receive, identify and record the caller number to display the corresponding customer information.The customer call comes in AutoPlay is set good words of welcome.● User
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